Plans and prices
Pay-per-use pricing model with expandable quotas – Try it at no charge for 7 days
Number of items arrow_downward
FAQ
Got Questions? Find answers to common queries about our pricing and features
-
How are item numbers decided?When variants can be grouped (which all of our native apps do by default), items are counted at the parent level. For example, a product available in five different sizes is counted as a single item. This import method helps significantly reduce plan limit requirements.
-
What does the Custom plan do?The Custom plan lets you set your own limits once you need more than 40k items, whether that’s 100k or 3 million, or even more. Just enter the number of items you need to import, and you’ll instantly see the price. You can adjust these limits anytime, and your price updates automatically and the more items you subscribe to, the lower the price per item becomes.
It’s a fully transparent pricing model that scales with your needs. Our platform already processes billions of items every day, so no matter the size of your store, we’ve got you covered. -
Can I manage two websites under one account?Yes, you can manage different international versions of the same website (e.g., .co.uk and .pl) under one account. However, completely separate brands need their own accounts.
-
Do I need a source?Yes. At least one source is required, since without a source there are no items to include in the feed.
-
What is the account retainer for?The account retainer covers data retention fees and enables us to distribute costs across feeds and sources at a reduced rate, while also ensuring that dedicated support capacity is available.
-
What is the billing model?Our pricing is unit-based and calculated daily, with one day being the smallest unit. In practice, this means that if your account is active for only half a month, you will be charged for just that half-month of usage. Billing takes place on the 1st of each month and is based on the previous month’s usage.
-
What payment methods do you offer?We support all major cards - Visa, Mastercard, and Amex - for subscriptions by default, available in five currencies: USD, GBP, EUR, CAD, and AUD. As alternatives, we also support ACH/Direct Debit, and invoice payments are available for well-established accounts.
-
What is the notice period?There is no notice period - you can close your account at any time by removing all sources and feeds. Billing will stop on that day, and a final invoice will be issued on the 1st of the following month, covering all usage up to and including the day you removed your assets.
-
Are there any limits on the number of seats?There are no limits on the number of seats in your account - you can add as many users as you need.
-
Is your 7-day free trial fully featured?Yes, the trial is fully featured, allowing you to test the platform to its fullest.
-
Do all plans have the same capabilities?Yes. All our plans include the same functionality - the only difference is the number of items they can support.
-
What support do you offer?We provide hands-on customer support along with a comprehensive Help Centre, so you can choose to rely on our team or manage things yourself.
-
What happens if I exceed my plan limits?If you exceed your plan limits, everything will continue to work as usual, except items beyond your limit will be skipped. You’ll receive a notification and can then decide whether to filter your items or upgrade to a higher plan.
-
Do I need to add a card to start the trial?No. You can begin the 7-day free trial without adding a card. A card is only required if you wish to continue beyond the trial as otherwise, our system will place the account on hold until you’re ready.
-
How quickly will I have access to my account after signing up?Once you sign up, our team will verify your details and send you the next steps by email, including installation instructions for our plugin based on your integration method. We’ll then set everything up and provide access along with onboarding instructions - usually within one business day.